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Client Services
We're Here to Help
Providing exceptional customer service is our commitment to you. When you call, you always speak to a person and not a recording. Our Client Service Staff is experienced, knowledgeable and ready to assist you. We are available Monday through Friday, 7:00 AM to 6:00 PM CST, Saturday 8:00 AM to 4:00 PM CST. Our dedicated after hours representative is available for urgent needs. Please refer to our test menu for test questions during after hours.
Phone: 1-800-305-5198
Fax: 816-347-0143
Email: Info@Viracor-Eurofins.com
Viracor Eurofins
1001 NW Technology Dr.
Lee's Summit, MO 64086
Holiday Schedule
Viracor Eurofins laboratory will not be receiving or processing samples on certain holidays (but will have client service reps available to take your calls). Plan ahead with our holiday schedule and special shipping instructions to ensure the integrity of your specimens.
Quality and Compliance
Regulatory compliance is essential in successfully bringing diagnostic testing platforms and new therapeutic agents to the marketplace. Viracor Eurofins is committed to providing the highest quality service to its clients in compliance with all federal, state, and local laws and regulations, as well as, organizational policies and ethical standards.
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